Introduction to Customer Service

Event Date: 
29 June 2018
Event time: 
10:00 am
A worker engaging with a customer in a retail shop

You will study five units from an accredited Retail Services qualification (SIR20216 or SIR 30216). The course will teach you how to engage and work effectively and safely in a customer service environment. You will learn about Australian workplace health and safety issues and improve your oral communication skills.This course helps prepare you for entry-level work or higher level study in the retail or hospitality industries.

To apply please come to the information session Friday 29 June 2018, 10am at 28 Croydon st, Lakemba. See flyer for details.

Event details
Event Cost: 
Free for eligible applicants
Event contacts
Contact name: 
Jacinta Buhck
9750 9344
9740 6332